Legal

Cookie Policy

Transparent information about the cookies we use, why we use them, and how you can manage your preferences.

Last updated: 15 September 2026 · Company: Grovia

This Cookie Policy explains how Grovia (operators of the Grovia platform) uses cookies and similar tracking technologies when you visit groviaos.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

By clicking "Accept All" on our cookie banner, you consent to the use of all cookies. You may also choose to reject non-essential cookies or manage your preferences individually. You can change or withdraw your consent at any time — see the section below on withdrawing consent.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide reporting information to website owners.

We also use localStorage, a browser storage mechanism, to store your cookie consent preferences locally on your device. This data never leaves your browser and is not transmitted to our servers.

2. Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Cookie Name	Purpose	Duration
Session ID	Maintains your session across pages	8 hours (client portal: 24 hours)
CSRF Token	Protects against cross-site request forgery attacks	Session
Cookie consent	Stores your cookie preferences (localStorage)	Until you clear it
preferred_currency	Remembers the display currency you choose (localStorage)	Until you clear it
grovia_country	Remembers the country you choose for prices and pages (localStorage)	Until you clear it
rzp_*	Razorpay — payment processing and fraud prevention during checkout	Session

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most and least popular and see how visitors move around the site. Microsoft Clarity also records how pages are used — clicks, scrolling and mouse movement. Google Analytics and Clarity load only after you accept analytics cookies, and never on login, payment or signed-in pages, or on pages our customers publish for their own clients.

Cookie Name	Purpose	Duration
_ga	Google Analytics — distinguishes unique users	2 years
_ga_*	Google Analytics — stores session state	2 years
_clck	Microsoft Clarity — keeps the Clarity visitor ID for this site	1 year
_clsk	Microsoft Clarity — joins page views into one session recording	1 day

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. The Meta Pixel loads only after you accept marketing cookies, and never on login, payment or signed-in pages, or on pages our customers publish for their own clients.

Cookie Name	Purpose	Duration
_fbp	Meta Pixel — ad conversion tracking for Meta/Facebook/Instagram ads	3 months
_fbc	Meta Pixel — remembers the Meta ad you clicked to reach us	3 months

Functional Cookies

These would enable optional features such as live chat. None are in use on this site today, so no functional cookies are set.

3. Third-Party Services

We use the following third-party services that may set cookies or use similar technologies. Please review their respective privacy policies to understand how they handle your data.

Google Analytics

Website traffic analysis and performance measurement. Loads only after you accept analytics cookies, never on private pages.

AnalyticsPrivacy Policy

Microsoft Clarity

Session recording and heatmaps of how pages are used. Loads only after you accept analytics cookies, never on private pages.

AnalyticsPrivacy Policy

Meta Pixel

Ad conversion tracking and retargeting for Meta (Facebook/Instagram) ad campaigns. Loads only after you accept marketing cookies, never on private pages.

MarketingPrivacy Policy

Razorpay

Secure payment processing

EssentialPrivacy Policy

5. Your GDPR Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access

You have the right to request a copy of the personal data we hold about you, including data collected via cookies.

Right to Erasure

Also known as the "right to be forgotten". You can request that we delete your personal data where there is no compelling reason for its continued processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Right to Restriction

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our privacy team. We will respond within 30 days.

6. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, or if you wish to exercise your GDPR rights, please contact our privacy team:

info@groviaos.com
groviaos.com/contact
Grovia (Product: Grovia)

For broader privacy questions, please refer to our Privacy Policy.

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