Grovia + Missed-call services (Exotel, Knowlarity, MyOperator)

If your business number runs on a cloud telephony service, it can tell Grovia about each missed call — and nobody who rang you is forgotten.

What it does

  • A missed call creates a lead with the caller's number and a "call them back" note.
  • Answered calls are ignored.
  • Repeat calls from the same number within 30 days are added to the open lead.

How to set it up

  1. In Grovia, open Marketing → Setup → Connect your enquiry sources → Missed calls, and copy the missed-call link.
  2. In your telephony service, add it as the web address to call on a missed or unanswered call.
  3. Call your number, don't answer, and check Leads.

Good to know

  • Needs a cloud telephony number; an ordinary mobile SIM cannot do this.
  • Call recordings and click-to-call are not connected yet.

Frequently asked questions

Can missed calls become leads?

Yes. Point your cloud telephony service's missed-call web hook at your Grovia missed-call link.